SimpliSuite is now free. Get in touch →

Help Centre

Frequently Asked Questions

Find answers to common questions about SimpliSuite. Can't find what you're looking for? Get in touch and ask us directly.

Features

Yes.

SimpliSuite allows you to track expenses and transactions in one place, so your financial data stays consistent and connected.

SimpliSuite keeps your records clean and in one place — expenses with receipts, HMRC-rate mileage, and every invoice — so at tax time you and your accountant can claim everything you are entitled to. It is not a substitute for an accountant and does not file your taxes for you.

Yes

SimpliSuite includes built-in client and CRM functionality, so you can manage customer relationships without relying on separate systems.

We are continually expanding on our client and CRM functionality.

Yes.

Email logging is built in, allowing you to keep a record of communications without bolting on third-party tools.

We currently only support email logging for emails sent via the system; however, we are introducing more enhanced email logging features in the near future.

Yes. You can create recurring invoices to automate repeat billing and reduce admin work.

You can take card payments through Stripe and collect Direct Debit through GoCardless — both connected to your own accounts, so payments land directly with you. You can also record manual bank transfers.

Because you connect your own Stripe and GoCardless accounts, you stay in full control of your money and your fees. More options are planned over time.

Yes. Relentlessly.

SimpliSuite is under active development, and features are being added based on real-world business needs, not investor slide decks.

Clients and a simple lead and deal pipeline, quotes and estimates, contracts with e-signatures, invoicing including recurring invoices for retainers, projects and tasks, expenses and receipts, mileage at HMRC rates, and reporting with a clean export for your accountant.

Payments run through your own Stripe and GoCardless accounts, so money lands directly with you. Time tracking is in development.

Every business gets all of it, free — nothing is held back behind a paid plan, because there are no plans.

Yes. SimpliSuite is free to host on your own server or computer, so your data stays with you.

If you would rather not run it yourself, we can host it for you and look after the server, backups and updates. Get in touch and we will help you decide which suits you.

General

That's the goal.

Simplisuite is designed to replace:

  • Invoicing tools

  • Quoting tools

  • CRM Systems

  • Expense tracking tools

  • Customer / Client management tools

Instead of forcing you to integrate everything yourself, it's built as one system from the start.

Yes. SimpliSuite is designed to scale with you, from solo founder to small team, without forcing a tool migration halfway through.

Yes. You don't need to be technical to use SimpliSuite. It's designed to be straightforward and opinionated, with sensible defaults instead of endless configuration screens.

SimpliSuite was built to solve a familiar problem: too many disconnected tools doing half a job each. Instead of forcing businesses to glue systems together, SimpliSuite is built as a single platform where everything works together by default.

Yes. Relentlessly.

SimpliSuite is under active development, and features are being added based on real-world business needs, not investor slide decks.

It can be, but it does not have to be. SimpliSuite runs on a server you choose: your own, or one we host for you.

If you host it yourself, you are in full control of where your data lives. If we host it, we look after the server, backups and updates, so there is nothing for you to install or maintain.

It is in daily use by real businesses, and it is still actively developed, with improvements released regularly.

If we host or support your system, we apply updates for you. Anything still in development is labelled as such, and we will tell you when we talk rather than let you find out later.

It is built for UK businesses, including UK VAT, pounds sterling and HMRC mileage rates.

International support may come later, but we are focused on getting this right for UK businesses first.

SimpliSuite is an all-in-one business management system that replaces several tools with one simpler one. It brings together quoting, invoicing, contracts, CRM, projects, expenses and mileage, so you can run your business without juggling half a dozen platforms.

It is free to use. You can host it yourself, or have MWN Digital host and support it for you.

UK businesses running on four or five disconnected apps and a folder of Word documents, who want everything in one place.

It suits sole traders, small teams, trade and service businesses and agencies. If you are comfortable running your own server, you can host it yourself; if not, we can host and set it up for you.

Pricing

Yes. The software is free, so there is nothing to commit to. Get in touch and we will get you set up with it.

If you are thinking about hosting or help with setup, we will show you a working system first and put the price in writing before you agree to anything.

SimpliSuite itself is free, with no tiers and no per-seat charges.

If you want help, MWN Digital offers hosting, installation and setup, moving your existing data across, ongoing support and customisation. They are all optional and priced to what you actually need.

Tell us what you want help with and we will put a fixed figure in writing before you commit to anything.

Yes. The software is free to use for your whole team, with no licence fee and no per-seat charges. Nothing is locked behind a paid plan.

We make our money from optional services around it — hosting, setup, support and customisation — for businesses that would rather not do those themselves.

Yes. Hosting and support are billed monthly with no minimum term. Just give us 30 days' notice.

If we host your system and you decide to move, we will help you export everything or move it to your own server. There is no exit fee, and the software stays free to use either way.

No. The software is free and there is nothing to sign up to. If you take hosting or support from MWN Digital, it is billed monthly and you can cancel with 30 days' notice.

Setup, data migration and customisation are one-off pieces of work, quoted and agreed before we start.

Support

You can use SimpliSuite entirely on your own. If you want help, MWN Digital offers email and phone support from the UK team that builds SimpliSuite, so you are talking to people who know the system inside out.

Support can cover using the system, changing your templates, updates and anything that stops working. We agree what is included, and what it costs, before you start. Phone lines are open Monday to Friday, 9am–6pm.

If you host SimpliSuite yourself, uptime is down to your own server.

If we host it for you, it is actively monitored and we are alerted if it goes down. We do not publish a contractual uptime figure — if uptime matters for your business, raise it when we talk and we will agree something in writing.

Not unless you want to. If you are hosting it yourself, we will get you the software and point you in the right direction.

If you would rather not, we can install and configure it, brand your quotes, invoices and contracts, connect your payment accounts, move your existing clients and records across, and train your team. That is all quoted up front.

If you have support from us, we aim to reply within one working day, and usually a lot sooner. Phone lines are open Monday to Friday, 9am–6pm.

If something is stopping you invoicing or getting paid, say so and it goes to the front of the queue.

Next step

Get SimpliSuite. It is free.

Still got a question? Ask us directly. You will get a straight answer from the people who build SimpliSuite, not a sales team.

Free to use, no licence fee Host it yourself or we host it Your data stays with you